Pilates FAQ

Answers to some of the FAQ that we are often asked. If you have a question that is not answered here we are more than happy to help -just get in touch!

WHAT HAPPENS IN A CLASS?
The class will begin with a gentle warm up to relax and focus your mind. We will then move onto a series of Pilates exercises designed to challenge you, strengthen your core and mobilise your body - leaving you lengthened, energised and yet relaxed.

WHAT DO I WEAR?
Comfortable clothing that doesn't restrict movement. We require all clients to wear socks for your classes. Reformer classes will need Grip Socks. Clients are requested to wear clothing that is free from any zips as these can tear the leather on our equipment

I AM PREGNANT / POST NATAL – CAN I DO PILATES?
PREGNANCY:You should always check with your doctor before doing any kind of exercise during pregnancy. However, Pilates tends to be particularly suitable for pregnant women, since it is a low-impact form of exercise that strengthens the back, stomach and pelvic floor muscles. Some exercises may need to be modified while pregnant. A properly tailored Pilates programme, however, can be the ideal way to lessen or avoid the back-pain commonly experienced during late pregnancy and to strengthen your body for the changes in each trimester..

POST NATAL: As with pregnancy, you should always get your doctor's advice before doing any form of exercise. For new mothers, Pilates will stretch muscles back into place, helping the body regain its shape and tone. The exercises can be customised to provide a safe and effective workout that is not too stressful for the abdominal area or spine, even in those who have had a Caesarean delivery.

I AM BEING TREATED FOR AN INJURY – CAN I STILL DO PILATES?
Pilates is ideal to complement any kind of body-therapy and is recommended by many practitioners and therapists today. Depending on your injury and the severity of it, we may recommend a 1:1 session before joining a class. You will be asked to complete a medical questionnaire before you start your classes at Power of Pilates and we may ask for your permission to work in conjunction with your practitioner to give you the best results. Pilates is a safe, low impact and highly effective method of exercise for rehabilitation..

Please add any medical information to your account using the secure link: PARQ form

WHAT CAN PILATES ADD TO MY EXISTING FITNESS ROUTINE?
Quite a lot! Pilates exercises are a great compliment to a gym routine and to many sports such as running, cycling, football, rugby, tennis, golf, rowing, horse-riding and cricket. Many top sportsmen are now making Pilates an integral part of their fitness programme to enhance their performance, improve their technique and keep their bodies strong, supple and injury free. The attention to detail on muscle recruitment can be of enormous help to tennis and golf players. Pilates is especially effective in building core stability, improving focus and injury prevention. All sports have their own key patterns of movement and repeated use of these movement patterns can result in muscular imbalance. Less relevant muscle groups can become weak and inefficient, with the more predominant muscles becoming bulky and tight. Pilates focuses on the body as a whole, aiming to rebalance muscles and improve postural alignment.

DO I NEED TO BRING ANYTHING?
Everything you need is provided in the class but you are welcome to bring your own mat / small equipment if you prefer. You may wish to bring a bottle of water with you.

ARE THERE CHANGING ROOMS AND FACILITIES?
All of our locations have rest rooms with room to change.

HOW LONG BEFORE I NOTICE THE DIFFERENCE?
Pilates is not a quick fix, but a longer term commitment brings great results! There are many factors to consider—different body types, genetics, stamina and previous injuries, so no one person is the same. You should notice some small changes after 6-8 weeks.

ARE THE INSTRUCTORS ALL CERTIFIED PILATES INSTRUCTORS?
Yes, Power of Pilates instructors are all very highly qualified, with many years of experience. Please visit our Instructor page for more information.

DO YOU OPERATE A WAITING LIST?
Yes we operate a waiting list for all of our classes; if a class is full, you can opt to join the waitlist. If somebody cancels their booking the person at the top of the waitlist will automatically be offered the chance to join the class. An email and or text will be sent to you informing you. You must accept or decline the invitation.

WHAT IS THE WAITLIST POLICY?
By adding yourself to a class waitlist you are commiting yourself to attend that class should a space become available. A place could open up up to 1 hour before the class, so you might be added at short notice. If your plans change and you can't attend, it is your responsibility to cancel your waitlist reservation to avoid being added and facing a late cancellation fee. Just cancel like you would any other class booking. If you are added to a class from the waitlist you will be charged for the class either to your card, or by using up an existing credit.

HOW DO I PAY?
We accept payment by credit or debit card, paypal and bank transfer .

CAN I MANAGE MY BOOKINGS ONLINE?
Yes, you can manage all your bookings and purchases online, and also via the app. To log into our booking system: Click here

WHERE CAN I DOWNLOAD THE BOOKING APP ? (MOMENCE)

Google Play

HOW FAR CAN YOU BOOK IN ADVANCE?
You can reserve classes as far ahead as your pass allows; e.g. if you have bought a 7 week pass, you can book up to 7 weeks ahead. You can also buy Auto Renewal which allows a continuous cycle of bookings & payment for your regular class!.

I HAVE BOOKED A COURSE – WHAT NOW?
Please ensure you have completed all the medical information on your profile so that your instructor can make any modifications in your class if necessary. No need to do anything else - just turn up at least 5 minutes before your class is due to start!

DO YOU GIVE REFUNDS?
We have a strict no-refund policy.

WHAT IS YOUR CANCELLATION POLICY?
We have a strict 24hr cancellation policy, any classes or sessions cancelled in the 24hr window will be charged the full price. This policy allows us to accommodate other clients and helps us to maintain the quality of our services. If you fail to provide at least 24 hours notice for cancelation or do not show up for your scheduled class, you will be charged in full. No exceptions.

HOW DO I RESCHEDULE A CLASS IF I CAN’T MAKE IT?
If you give more than 24 hours notice prior to missing a class, you are able to gain a class credit and attend a class at another time within your pass duration.

You can easily cancel a reservation within your Momence account under “Your classes” or “My Apointments.” To retain your credit for use toward a future Pilates class, you must cancel with at least 24 hours in advance, or you will lose the class.

A class credit will be automatically added back into your account for use toward a future class as long as you give 24 hours notice.

CAN I TEMPORARILY PAUSE MY MEMBERSHIP?
You can! Simply email hello@powerofpilates.co.uk to arrange a temporary pause at least 2 business days prior to your auto-renewal date in order to ensure that the pause is processed in time.

I NEED TO CANCEL MY AUTO RENEWAL - HOW DO I DO THIS?
You can cancel your auto renewal by logging into your profile on the Momence dashboard or by emailing us at hello@powerofpilates.co.uk at least 2 business days prior to your auto-renewal date in order to ensure that the cancellation is processed in time. If a cancellation request is made after the payment has been processed, any refund will be subject to a £20 late membership cancellation fee.