Power of Pilates Privacy
Our website www.powerofpilates.co.uk ("our site"), is operated by Power of Pilates Ltd trading as Power of Pilates ("we", "us", "our"). We are registered in England and Wales company number 07194628 and have our UK registered office at Unit 5 Chalfont Court, Lower Earley, Reading, Berkshire, RG6 5SY. To contact us, please email hello@powerofpilates.co.uk
We are committed to protecting and respecting your privacy. This privacy policy (together with our Terms of Use and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide us with, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting our site you are accepting and consenting to the practices described in this privacy policy.
Information we may collect from you
We may collect and process personal data which you may give us about you by corresponding with us by phone, e-mail or otherwise. This includes information you provide when you request information regarding our products and/or services, and when you report a problem with our site. The information you give us may include your name, address, e-mail address, phone number, and financial and credit card information.
Cookies
Cookies are small text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity. See our Cookie Policy.
Using information
We may use information held about you that you give us in the following ways:
to carry out our duties arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us;
to provide you with information about other products and services we offer that are similar to those that you have already purchased or asked about;
to notify you about changes to our services;
to ensure that content from our site is presented in the most effective manner for you and for your computer.
Disclosure of your information
We may disclose your personal information to third parties:
if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our Terms of Use and other agreements; or to protect the rights, property, or safety, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
where you request from us any products or services for which we use a third party to provide such products or services, but we will not provide any third parties your personal information for any marketing purposes;
Where we store your personal data
The technical data that our booking system collects from you will be transferred to and stored at, a destination on the servers of our third-party provider Momence who hosts our booking system.
All information you provide to us is stored on secure servers. Once we have received your information, we will use strict procedures and security features to prevent unauthorised access.
Your rights
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes. You can exercise the right at any time by contacting us at hello@powerofpilates.co.uk
We will not share your data with any 3rd party other than our booking system provider, unless we are legally required to.
Access to information
The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act.
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email or write to: Unit 5 Chalfont Court, Lower Earley, Reading, Berkshire, RG6 5SY, Tel: +44 (0118) 9623 826 or hello@powerofpilates.co.uk
Changes to our privacy policy
Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.
Customers may complain to us by email: hello@powerofpilates.co.uk or writing to us:
Power of Pilates Ltd
5 Chalfont Close
Lower Earley
Berkshire
RG6 5SY
All written complaints will be responded to within 15 days of receipt.
